给客户的'英文道歉信篇一
DearSirorMadam:
TheManagementofChinaWorldHotelwishtoextenditssincerestapologiesfortheinconvenienceyouwerecausedaswewereunabletopaccommodateyouonyourarrival.Thisisnotthenormalmannerinwhichwehandleourguestsreservationandweregretanyundueinconvenienceyouwerecausedasresult.
WehopeyoufoundtheaccommodationatBeijinginternationalhotelonAugust19tobesatisfactory.Weregretthatowingtoyourscheduleofthisvisit,youwereunabletoreturntoourhotelonthenextday.Kindlyrestassuredthatwewillendeavortoensurethatyourfuturevisittouswillbecomfortableone.
ThankyouforyourkindunderstandingandwelookforwardtotheopportunitytoredeemourselvesywelcomingyoubacktoChinaWorldHotelsoon.
Withrenewedapologies.
YoursSincerely
给客户的英文道歉信篇二
DearMr.Li
IthasbeenbroughttomyattentionthatuponcheckinginatChinaWorldHotelonJun2,1999Yourexperiencewasoneofdifficulty.
Iwouldliketoexpressmysincereapologiesforthepoorattitudeofourreceptionistwhensheadvisedyouoftheerrorinyourreservation.thereissimplynoexcuseinherbehaviorasIassureyouthatthenecessaryactiongasbeentakentorectifythelackofserviceyoushouldhavereceive.
Unfortunatelytherewasanerrorinyourreservationregardingyourarrivaldate.IamunabletoidentifywheretheoversightoriginatedthroughmyinvestigationhoweverIregretthatyouwereinconvenienced.
Mr.Li,IdohopethatIcanassureyouthatyournegativeexperiencewasanisolatedincident,IlookforwardtowelcomingyoubackinverynearfuturesothatwecanrestoreyourconfidenceintheproductandserviceofShangri-LaChinaWorldHotel.PleasedonothesitatetocontactmedirectlyinbusinessorpleasurebringyoubacktoBeijing.
Sincerely,
AlfredZhuang
给客户的英文道歉信篇三
DearMr.Shu
IwouldliketothankyouforchoosingtheChinaWorldHotelforyourrecentlystay.
Onbehalfofmanagementandstaff,pleaseacceptmysincereapologiesforthefailedtoextendyourGoldenCirclebenefitsoftheKingSizebed,goldencircleappropriatefloorandnewspaper.duringyourstaywithuson01-08thNov.
Asourvaluedguest,yourcommentsandfeedbackareofutmostimportancetous.Mr.Shu,shouldyouchoosetoreturntoourhotel,pleaseletmeknowandIwillensurethatyourstaywillrestoreyouconfidenceinthequalityserviceuponwhichtheGoldenCirclestands.
Myapologizeonceagainandthankyoufortakingtimetobringthismattertoourattention.
Wearelookingforwardtowelcomeyoubacktohotelagainifyouwouldliketogiveuschancetocorrectourmistake.
Shouldyouhaveanyinquiries,pleasefeelfreetocontactme.
Kindandbestregards.
AlfredZhuang
一、给客户的'英文道歉信怎么写?
YouhadanappointmentwithyourfriendlastFriday.Unfortunately,youdidnotkeeptheappointmentbecauseyourmotherfellillatthattime.Writealettertoyourfriendto:
1.apologizefornotattendingtheappointmentasplanned,
2.explainwhyyoucouldnotmeethim/herthatday,
3.makesuggestionforanotherappointmentnexttime.
DearLinda,
称呼：写给关系亲密的个人
IamexcessivelysorrytosaythatIhadfailedtokeeptheappointmentthatwemadelastFriday.
Now,Iamwritingyouthisletterofapologytoshowmydeepregret.
Pleaseacceptmysincereapology.Ihopeyouwillunderstandmeandexcusemeformyfailuretoturnup.
第一句是本段的中心句，直接道出道歉的原因。
(积累：Iamexcessivelysorrytodo…;failtodo…;makeanappointment)
第二句展开道歉，真诚的表达自己的歉意。
(积累：letterofapology)
第三、四句表达自己希望对方接受歉意。
(积累：excuse…for…;turnup)
Thereasonformyabsencewasthatmymotherfellillatthattime.
IhadnowayoutbecauseIhadtosendhertohospitalandlookafterher.
Therefore,it’snotinmypowertomeetyou.
第一句是本段的中心句，综述写信人出现过失的原因。(积累：Thereasonfor…wasthat…;fallill)
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的不可抗力。进一步澄清出现过失的原因。
(积累：inone’spower)
Naturally,Iwanttosuggestthatweshouldmakeanotherappointmentnexttime.
Ishallbeobligedifyouwillkindlywriteandtellmewhenandwhereyouwillbeatconvenience.
WemaymeetagainandIhopetoseeyousoon.
第一句提出下次见面的建议。
(积累：suggest表示“建议”，后接从句用should+动词原形)
第二句是征询对方下次见面的具体地点和时间。
(积累：beobliged;atconvenience)
最后一句期待下次见面。礼貌收尾
Yourssincerely,
LiMing
信件结尾和署名
二、写给客户的英文道歉信范文：
March20,2016
DearMr.**,
IfeelsosorrythatmymanagerwouldbeunabletoperformyouragreementofmeetingonFriday.PleaseforgiveusforhehavegotsomethingurgenttoBeijing.MymanageralsofeelsguiltyforitandsuggestsIfyouwouldgiveusachance,wehopetoputoffthemeetinginnextMonday.Imustgenuinelymakeanapologytoyouformyfailureofkeepingmypromiseagain.
Yours,
***
给客户的道歉信的英文写法
给客户的道歉信的英文写法
youhadanappointmentwithyourfriendlastfriday.unfortunately,youdidnotkeeptheappointmentbecauseyourmotherfellillatthattime.writealettertoyourfriendto:
1.apologizefornotattendingtheappointmentasplanned,
2.explainwhyyoucouldnotmeethim/herthatday,
3.makesuggestionforanotherappointmentnexttime.
dearlinda,
称呼：写给关系亲密的`个人
iamexcessivelysorrytosaythatihadfailedtokeeptheappointmentthatwemadelastfriday.
now,iamwritingyouthisletterofapologytoshowmydeepregret.
pleaseacceptmysincereapology.ihopeyouwillunderstandmeandexcusemeformyfailuretoturnup.
第一句是本段的中心句，直接道出道歉的原因。
（积累：iamexcessivelysorrytodo…;failtodo…;makeanappointment）
第二句展开道歉，真诚的表达自己的歉意。
(积累：letterofapology)
第三、四句表达自己希望对方接受歉意。
（积累：excuse…for…;turnup）
thereasonformyabsencewasthatmymotherfellillatthattime.
ihadnowayoutbecauseihadtosendhertohospitalandlookafterher.
therefore,it’snotinmypowertomeetyou.
第一句是本段的中心句，综述写信人出现过失的原因。（积累：thereasonfor…wasthat…;fallill）
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的不可抗力。进一步澄清出现过失的原因。
（积累：inone’spower）
naturally,iwanttosuggestthatweshouldmakeanotherappointmentnexttime.
ishallbeobligedifyouwillkindlywriteandtellmewhenandwhereyouwillbeatconvenience.
wemaymeetagainandihopetoseeyousoon.
第一句提出下次见面的建议。
（积累：suggest表示“建议”，后接从句用should+动词原形）
第二句是征询对方下次见面的具体地点和时间。
（积累：beobliged;atconvenience）
最后一句期待下次见面。礼貌收尾
yourssincerely,
liming
信件结尾和署名
给客户的英文道歉信格式参考
YouhadanappointmentwithyourfriendlastFriday.Unfortunately,youdidnotkeeptheappointmentbecauseyourmotherfellillatthattime.Writealettertoyourfriendto:
1.apologizefornotattendingtheappointmentasplanned,
2.explainwhyyoucouldnotmeethim/herthatday,
3.makesuggestionforanotherappointmentnexttime.
Dear***,
称呼：写给关系亲密的个人
IamexcessivelysorrytosaythatIhadfailedtokeeptheappointmentthatwemadelastFriday.
Now,Iamwritingyouthisletterofapologytoshowmydeepregret.
Pleaseacceptmysincereapology.Ihopeyouwillunderstandmeandexcusemeformyfailuretoturnup.
第一句是本段的中心句，直接道出道歉的原因。
(积累：Iamexcessivelysorrytodo…;failtodo…;makeanappointment)
第二句展开道歉，真诚的表达自己的歉意。
(积累：letterofapology)
第三、四句表达自己希望对方接受歉意。
Thereasonformyabsencewasthatmymotherfellillatthattime.
IhadnowayoutbecauseIhadtosendhertohospitalandlookafterher.
Therefore,it’snotinmypowertomeetyou.
第一句是本段的中心句，综述写信人出现过失的原因。(积累：Thereasonfor…wasthat…;fallill)
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的`不可抗力。进一步澄清出现过失的原因。
(积累：inone’spower)
Naturally,Iwanttosuggestthatweshouldmakeanotherappointmentnexttime.
Ishallbeobligedifyouwillkindlywriteandtellmewhenandwhereyouwillbeatconvenience.
WemaymeetagainandIhopetoseeyousoon.
第一句提出下次见面的建议。
第二句是征询对方下次见面的具体地点和时间。
最后一句期待下次见面。
礼貌收尾
Yourssincerely,
LiMing
信件结尾和署名
